Redefining parcel sending and retail returns with seamlessly intuitive solutions
For carriers and posts, stampfree.ai provides the next evolution in parcel shipping and returns. We help you capture valuable market share with unique, cost-efficient solutions that enhance customer convenience whilst driving down operational costs.
stampfree.ai enables retailers to provide customers with easily accessible and highly convenient returns solutions, both online and in-store. Our solutions are built on simple, intuitive actions, using the channels and platforms that retail customers already love to use in their everyday lives.
stampfree.ai enhances the drop-off experience for both customers and carriers with our secure, intelligent, label-free solution for parcel lockers and PUDOs.
stampfree.ai’s unique and innovative labelfree and appfree solutions easily plug into your tech ecosystem — transforming and simplifying processes across platforms.
stampfree.ai stats:
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of stampfree.ai customers love our solutions
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reduction in customer queue times at post offices with stampfree.ai
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improvement in staff productivity
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complete WhatsApp parcel-sending journey in under 30 seconds
Our Products
Our mobile-first digital solutions remove the need for labels, stamps, printers or franking machines. We empower carriers, posts, retailers and consumers with seamless convenience, enhanced tracking, reduced parcel management costs and much more.
Write. Scan. Go.
labelfree replaces traditional printed labels and overcomes the operational limitations of QR codes with a deftly simple solution — uniquely generated codes, handwritten onto parcels. This solution is easily integrated with your own app or stampfree.ai’s WhatsApp solution.
World-First Social Media Shipping Platform
Send and return parcels now through WhatsApp whilst easily enabling tracking and marketing services.
Save Time, Cut Queues
Our simple self-service kiosk solution enables customers to drop-off parcels in-store or at post offices through the use of a low-cost tablet. This saves staff time and offers real convenience for your customers.
Our Story
One rainy day in 2018, our founder Hugh realised that he didn’t have the stamp he needed to post a letter, and got to wondering: there must be a way to make make posting smarter and easier?
This lightbulb moment became stampfree.ai — the world's first AI-powered digital shipping company. Our patented, award-winning technology is the next step in the evolution of how parcels are sent and how online returns are managed for consumers, carriers and retail.
Knowledge Hub
In 2025, UK shoppers expect fast, simple and familiar returns processes — and retailers are under...
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WhatsApp currently stands as one of the most powerful yet underutilised platforms for customer...
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stampfree.ai are delighted to announce the appointment of two new staff members - Chief...
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Retailers face a complex landscape of hidden costs associated with parcel shipping that can...
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The surge in e-commerce and shifting consumer expectations have led to rising return rates,...
Read morestampfree.ai is delighted to announce its partnership with Royal Mail to offer a first-of-its-kind returns solution with its patented appfree™ technology.
Company News
Press Release
Case Study
In the past 5 years, stampfree.ai has forged a number of key industry partnerships and received several awards for innovation — including Retail/Customer Service Innovation of the Year at the Parcel and Postal Technology International Expo 2021 and Best Innovation Strategy at the World Post and Parcel Awards 2025.
